Personalization is an optional service available for shoes bought in DOTTIKI store.
I can inscribe booties for example with a name and date. In such case I can make an inscription on the soles. The inscription is written with a special paint for silk fabrics. It is waterproof (you can wash it).
The number of signs is limited due to the size of shoes.
You can choose a paint colour from: silver, gold, copper and black.
****Please write down the following information:****
- colour of the personal inscription (silver, gold, copper or black)
- text of the inscription
7-8 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Agata Rewers-Radowicz, am the data controller of your personal information. If you have any questions or concerns, you may contact me at kontakt@dottiki.com
* When is the best time to place an order?
Orders should be placed 4-6 weeks before the event.
* How do you choose the outfit size?
Please provide the current measurements of your child.
Send the child's age and the date of the event. Once I have all the information, I will make an outfit in the appropriate size.
* How to take measurements?
Take all measurements of the baby dressed in a diaper and any undergarments worn under the ceremonial outfit. Do not add any extra inches (centimeters).
* How do choose shoe size?
Shoes should be larger by 1/4 inch or 0.5 cm in the metric system than the foot length.
Silk is dry cleaning only. Silk can be hand-washed in cold water but fabric may shrink and lose its original texture. Each order has detailed fabric care attached.
All orders are shipped via international certified mail. It takes 2-6 business days. Countries that require custom control time may be longer.
I make custom orders. You can propose your design and I will make it according to your wishes. I will stay in close contact with you throughout the creation process. I will send you actual photos of each production step so you can see the progress and make any changes if you wish. I strive to achieve customer satisfaction.